In any company, the most important part is the sales team that helps in closing leads efficiently and making a strong relationship with the customers. But the time has changed because most of the business needs good sales revenue and needs a big space in the market. So to do that, a well-developed sales management software is needed, which can help the sales team manage their lead close target. As well as help in managing a good sales performance.
There is a sales management tool called Sales Tracker that has been designed for your hard-working sales team. The tool will reduce all hard work and make your team smart. The tool provides an organized platform and is integrated with WhatsApp. The team can easily go through their leads information individually and take the strategy to close the deal as soon as possible.
The highlight is the WhatsApp function, which enables the sales manager to send leads to sales representatives directly from their phones. It will be regular notifications and reminders that will be sent to all the representatives. This will keep them on track to work on the leads consistently and do not miss out on single leads. The feature will help to keep a record on your sales performance and build a strong positive impact on the customer.
The other best part of the WhatsApp integration Sales Tracker is that it also generates a prospect summary report and sends it to the manager on a daily basis. This will help you manage your sales team from anywhere and anytime. Consistent reporting will optimize the sales process because every individual sales representative in your team will be accountable and responsible. Finally, they could keep focusing on closing that particular deal without leaving it on half.
Case Study: Abiz Tech Solution
You have gone through the above overview that describes how WhatsApp integration in a sales management tool helps in maintaining the leads. Now let’s understand with an example that tells about an IT solution company called Abiz Tech Solution. You will go through the before and after sales performance of the sales team in the company.
Before Implementing Sales Tracker
In earlier days, companies started with a big sales team with the hope that they would get the maximum sales. But the entire sales process gets slowed down because of the huge number of leads landed at a time. To keep up a coordination with each lead was difficult, and it was also not feasible to keep manual reports. So that they could identify the stages and then step forward to close the details.
Also, having a big sales team and being able to manage makes for great chaos. They were not getting organised reports, and a lot of files have to be maintained. Because of which leads are not tracked properly, and a lack of system leads to valuable customers losing interest and moving on to their competitors.
The big concern was that sales representatives were juggling multiple leads, and without proper reminders or updates, they often forgot to follow up on leads or failed to close them in a timely manner.
After Implementing The Sales Management Solution
After alot of struggles, finally the company decided to perform a sales process WhatsApp integrated a Sales Tracker to streamline their process. As soon as management assigned a lead, the sales representative received a WhatsApp notification with lead details. Daily reminders were automatically sent to them. And the tool made sure each lead was consistently connected with the leads to close it completely.
The second big thing is that they were not distracted and forgot to complete the deal. In any case, if some sales representative is not able to give the good leads closure. Then managers can easily check on them. Because they were getting automatic prospect summary report in which they can check the overdue prospects , lost and won leads, etc.
Along with that, the management gets individual WhatsApp notifications from their sales representative regarding the leads interest.
On the basis of this, the company decides exactly where sales can be improve and what kind of leads are coming. So that relevant service can be provided as per their need to close the deal faster.
After months, the results are really impressive that the company has been observed. And they are keeping on working on that to improve the sales team performance towards their leads.
Result
Within three months of implementing the new tool, ABIZ Tech Solutions achieved a 25% boost in their lead conversion rate. Through better lead engagement, the reps shortened deal-closing times while using the tool for three months. The tool improved sales team productivity by 35% because real-time updates and reminders kept members motivated throughout their processes.
Conclusion
So connecting WhatsApp with a Sales Tracker brings a new way to sales management software. It improves customer engagement, provides real-time lead tracking, and fosters consistent follow-up. By using this tool, your sales team can convert maximum leads to valuable customers. The software ensures complete lead management and regular success in reaching team sales goals regardless of team size.
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